Frequently Asked Questions
What types of jewelry does Orneza offer?
We offer a variety of premium jewelry for women and men, including rings, necklaces, earrings, bracelets, and more. Our collection keeps expanding with the latest trends.
Do you offer Cash on Delivery (COD)?
Yes! We provide COD all over Pakistan. For orders above PKR 10,000, an advance payment or partial deposit may be required.
How long does delivery take?
Orders are processed within 1–2 business days. Delivery usually takes 2–5 business days for standard shipping. Major cities often receive orders within 1–3 business days.
How much is the shipping cost?
Shipping is free for orders above PKR 5,000. For orders below that, a flat fee of PKR 200–300 applies, depending on your city.
Do you ship internationally?
We currently ship across Pakistan. International shipping will be available soon — charges and timelines will vary.
Can I return or exchange my order?
Yes, you can return or exchange within 7 days of receiving your order, provided the item is unused and in its original packaging. Personalized items may not be eligible. (See our full Return Policy for details.)
Are Orneza’s products hypoallergenic?
Yes, our jewelry is made with quality materials designed to be skin-friendly. If you have specific allergies, contact us before ordering.